Terms of service

Website: glowedupnet.com

Last Updated: 2.6.26

1. INTRODUCTION

Welcome to glowedupnet.com. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.

2. ABOUT US

glowedupnet.com is an online retailer specialising in sunbed creams, tanning lotions, tanning accelerators, and related tanning products.

3. ELIGIBILITY

By placing an order through our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or guardian.
  • All information provided is accurate and complete.
  • You are authorised to use the payment method supplied.

4. PRODUCTS

We make every effort to ensure that all product descriptions, images, pricing, and availability information are accurate.

However:

  • Product packaging may vary from images shown.
  • Colours displayed on screens may differ from actual products.
  • We reserve the right to modify or discontinue products without notice.

5. ORDERS

All orders are subject to acceptance and availability.

glowedupnet.com reserves the right to:

  • Refuse any order.
  • Cancel any order due to pricing errors, stock issues, suspected fraud, or other legitimate reasons.
  • Limit quantities purchased.

If payment has already been received for a cancelled order, a full refund will be issued.

6. PRICES AND PAYMENT

All prices are displayed in Pounds Sterling (£) unless otherwise stated.

Payment must be received in full before products are dispatched.

We accept payment methods displayed at checkout.

7. DELIVERY

Delivery times provided are estimates only and are not guaranteed.

glowedupnet.com shall not be responsible for delays caused by:

  • Courier companies.
  • Customs procedures.
  • Severe weather.
  • Circumstances beyond our reasonable control.

Risk of loss or damage passes to the customer upon delivery.

8. RETURNS AND REFUNDS

8.1 Unopened Products

Returns may be accepted for eligible unopened products in accordance with applicable consumer laws and our Returns Policy.

Products must be:

  • Unused.
  • Unopened.
  • In their original packaging.
  • In a resaleable condition.
8.2 Opened Products

Due to hygiene and health protection reasons, any sunbed cream, tanning lotion, cosmetic product, or skincare product that has been opened, unsealed, used, or tampered with is strictly non-returnable and non-refundable.

8.3 Faulty, Damaged or Incorrect Items

Nothing in these Terms affects your statutory rights.

If you receive a faulty, damaged, or incorrect product, please contact us within 48 hours of delivery with photographic evidence where possible.

Where a product is confirmed to be faulty, damaged, or incorrectly supplied, we will provide an appropriate replacement, exchange, or refund in accordance with applicable consumer legislation.

9. CUSTOMER RESPONSIBILITIES

Customers are responsible for:

  • Reading all ingredients before use.
  • Following manufacturer instructions.
  • Conducting a patch test where appropriate.
  • Ensuring products are suitable for their skin type.

glowedupnet.com accepts no responsibility for adverse reactions resulting from misuse of products, failure to read ingredients, or failure to follow instructions.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law, glowedupnet.com shall not be liable for:

  • Indirect or consequential losses.
  • Loss of profits, revenue, or business opportunities.
  • Allergic reactions where ingredients have been clearly disclosed.

Nothing in these Terms excludes liability where exclusion would be unlawful.

11. INTELLECTUAL PROPERTY

All content on glowedupnet.com, including text, images, logos, graphics, product descriptions, and website design, is the property of glowedupnet.com and may not be copied, reproduced, distributed, or used without prior written consent.

12. PRIVACY

Personal information collected through the website will be processed in accordance with our Privacy Policy and applicable data protection laws.

13. CHANGES TO THESE TERMS

We reserve the right to amend these Terms and Conditions at any time. Any updates will be posted on the website and will take effect immediately upon publication.

14. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. CONTACT INFORMATION

For any questions regarding these Terms and Conditions, please contact:

glowedupnet@proton.me

 

Website: glowedupnet.com